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Southern California Gas Company Does Not Listen To Their Customer's Needs At All And Does NOT Care About Their Customers! Tuesday, February 14, 2017 Ms. Patricia K. Wagner, Chief Executive Officer, Mr. Bret Lane, President And Chief Operating Officer, Ms. Lisa...
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1.2
I didn't like
  • How they have ignored most of my complaint letters
  • Have never done a thing about my complaints
  • Behind the times compared to their other utility competitors
#1008171
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I would give a 0 if I could. Tenants moved out and since the place was vacant, I was not notified of the continuous service option that I thought I had. Now, I find out that they turned off gas yesterday!! One day! I called and they said that they sent notices. ...
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Anonymous
Lynn

They had me waiting 3-4 hours when I missed the technician who forgot to leave a notice he'd already been by. Another time, tech lied to my face and had me wait 3 more hours w...

Anonymous
Lynn

So CA has a monopoly so crappie customer service is part of a monopoly's MO because they can get away with it when consumers have no where else to go for service.

1.0
#765666
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