Southern California Gas Company Phone Numbers and Emails

Toll-Free Number:

  • (800) 427-2200
Send Message

Customer Service:

  • (800) 427-2000
    Commercial, Industrial and Agricultural Customers
  • (562) 803-7323
    Food Service Equipment Center
  • (800) 427-1429
    For Multilingual Customer Service
  • (800) 427-1420
    For Multilingual Customer Service
  • (800) 427-0471
    For Multilingual Customer Service
  • (800) 427-0478
    For Multilingual Customer Service
  • (800) 342-4545
    For Multilingual Customer Service ( Español)
  • (888) 427-1345
    For other languages
  • (213) 244-2442
    For up-to-the-minute information from SoCalGas
  • (877) 238-0092
    Residential Customers
  • (909) 307-7070
    Residential Customers (International Callers)
  • (800) 252-0259
    TDD/TTY

Client Leadership Director:

  • (424) 238-4047
    Robin Burns

Southern California Gas Company Emails:

Customer Service
Technical Support
rburns@acento.com
Client Leadership Director
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Southern California Gas Company Customer Service?

Most Popular Number:

(800) 427-2200
Total calls: 144 Issues resolved: 7 Last call: Mar 22, 2024

What Is the Southern California Gas Company Customer Service Phone Number?

Southern California Gas Company offers multiple phone numbers to cater to various customer needs and locations. Contact SO Cal Gas Company at 1-800-427-2200 for inquiries related to the company. The SoCalGas customer service number for commercial, industrial, and agricultural customers is 1-800-427-2000. If you have any doubt about the food service equipment center, the Socal Gas phone number is 1-562-803-7323. For up-to-the-minute information from SoCalGas, the phone number is 1-213-244-2442. If you are a residential customer, contact Gas customer service by dialing 1-877-238-0092.

What Is the Southern California Gas Company Corporate Office Address?

The SO Cal Gas Company is at Southern California Gas Company 555 West 5th Street Los Angeles, California 90013, United States. If you are in the vicinity, visit this Socalgas address and interact with the respective customer care agent, who will help you resolve your problem. While this office is the company's headquarters, it also acts as a trustworthy office for customers to communicate directly with the service team. There is a specific mailing address that you can use to send correspondence, and it is PO BOX 1626 MONTEREY PARK, CA 91754-8626. Another Southern Cal Gas address to mail your documents is Southern California Gas Company PO Box C Monterey Park, CA 91756.

What Are Southern California Gas Company Customer Support Business Hours?

So Cal Gas Company offers 24 hours a day, seven days a week, for gas emergencies or safety issues. The hours are limited if you are looking for general queries to be answered by the support team. SoCalGas customer service hours SoCalGas customer service hours start at 7:00 AM and end at 8:00 PM PST, Monday through Friday. These business hours range between 7:00 AM and 6:00 PM PST on Saturdays. If you want to reach out to multilingual Gas customer service, try to contact the team any time between 8:00 AM and 5:00 PM PST, Monday through Friday.

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Contact Information

Southern California Gas Company Website:

Southern California Gas Company Help Center:

Corporate Office Address:

Southern California Gas Company
555 West 5th Street
Los Angeles, California 90013
United States

Other Info (opening hours):

Additional Fax Number:

+1 (818) 701 3950


Mailing Address:

Centralized Correspondence

PO BOX 1626

MONTEREY PARK CA 91754-8626


Southern California Gas Company

P.O. Box C

Monterey Park, CA 91756


ML 711D

1801 S. Atlantic Blvd.

Monterey Park, CA 91754


Agency of Record

2001 Wilshire Blvd, Suite 600

Santa Monica, CA 90403

More contact details

Fax:

+1 (909) 305 8261

Southern California Gas Company Rating Based on 9 Reviews

Rating details

1.9
more details
Customer service
Price Affordability
Product or Service Quality
Billing Practices

Rating stats

Rating trend

Summary of Southern California Gas Company Customer Service Calls

194 TOTAL
CALLS
03:35 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Southern California Gas Company?

Payments and Charges Question:

  • “Pay my bill”
  • “Need a payment plan”
  • “I need extenuante for pay me bill”

Staff Question:

  • “Moving/ Start service”
  • “Start service”
  • “Turn off service”

Product/ Service Question:

  • “Thermostat for heater not working.”
  • “Connection”
  • “Heater is not working properly”

Account Question:

  • “I cannot fine my account nore. my old bill”
  • “Get acct # to pay bill”
  • “New account”

Activation/ Cancellation Question:

  • “Cancel my service”
  • “Cancel service”
  • “Yo renew my 20% discount”

Request for Information Question:

  • “Confirming call from SoCal gas for appt”
  • “Reschedule appointment”
  • “Somebody that called me that said that they're outside checking the gas lines and I want to make sure that you guys are the ones that send them just being per cautious”

Cards Question:

  • “My credit card has changed due to susspicouse items on card I want to give new number for bill payer”
  • “Need to change my credit card number for auto pay”
  • “Need my pin mumbef”

Shipping and Delivery Question:

  • “Haven't got a bill”
  • “Wrong address”

Website/ Application Question:

  • “Noise and vibrations from the Alyso Cyn site”

Return/ Replace Question:

  • “Fireplace gas leak”

Other Question:

  • “No hot water (light pilot again)”
  • “Turn on may gas heater”
  • “No gas.”

About

Summary

Southern California Gas Company or just SoCalGas specializes in natural gas delivery. The company was founded in 1999. Its headquarters is based in Los Angeles, California, United States. SoCalGas is a large natural gas distribution utility. It is a subsidiary of Sempra Energy. SoCalGas serves the territory of about 20000 square miles throughout Central and Southern Californiaб from Visalia to the Mexican border. It provides energy to more than 20 million consumers in 500 communities. All SoCalGas’s operations are regulated by the California Public Utilities Commission. The company also provides gas appliances repair services. A service request (except for emergency) can be placed online on the company official website.

Southern California Gas Company reviews and complaints

Southern California Gas Company is ranked 208 out of 1546 in Utility category

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